Food and Outsourced Catering Services Best Value Framework

The team have been a great help and support to us in getting a complex procurement specified, documented and out to market. Their knowledge and experience, in particular pointing out the pitfalls and market sensitivity in the area we were looking to procure from, was invaluable. We are very pleased with the outcome and achieved our objectives with the support of the team every step of the way. A great service and no hesitation in recommending ECS to anyone considering using them.

We are passionate about achieving social value for our organisation, ensuring young people we serve, and our employees are really getting the best and now our procurement supports this. It has been a fantastic year, thank you to Lindsay, Matt and Emily for their support.

One of the appeals [of on-site retained support] was that there is a broader team and their experience, involvement and knowledge in this area has been really impressive. We felt like they were part of our team, making the process cohesive and remarkably straightforward. We already had a commercial offer from the incumbent catering provider but to be compliant in the public sector we had to go through the tender process. We had been with the previous company for seven years but there comes a point when you have to demonstrate fairness, transparency, to prove the contract is competitive - and that you are obtaining value for money.

Just a term into their relationship with Value Match, Multi Academy Trust, Pele Trust, are already seeing significant savings and impact Impressed with the support of our business partner, Daniel embedded himself into the team well. "His and Lindsay's [the Value Match team] output has made a real difference... they bring a level of expertise, and capacity, that we haven't previously had in the Trust. They are flexible and responsive and have already taken on additional work - reviewing contracts, renegotiated with new suppliers and helped us exit the old contract. We initially signed up for 6 months however already extended that to 12 as we can see that we will recover the investment over that period of time.

The knowledge and expertise of Value Match has meant we have saved time and money with our procurement. We’ve found the right solution and been able to work on other major projects that otherwise wouldn’t have been doable. Thanks to Cassim, Kelly and Matt for all of their hard work and support.