Proud to be your school’s one-stop-shop for all your water and wastewater services.
We support 300,000 customers with their water and wastewater billing and proactively highlight unusual consumption.
We can help your school reach its goals to become more sustainable and use less water.
We promise to deliver social value and organise regular customer volunteering events.
We’ve won Water Retailer of the Year three times.
What we do
Water and wastewater support
We’re your one-stop-shop for all support with your school’s water and wastewater services.
Water meter reads
As standard, we’ll read your water meter twice a year, or we can build more regular reads into your contract.
Account set up and billing
We’ll review the way you’re currently billed for your water and wastewater services and offer a solution that works for the way your organisation is set up.
Tailored reporting
We provide customised reports to help you understand your water usage and finances. We’ll analyse your data and alert you if your water use increases or we think you might have a leak.
Digital tools
Through our online portal, My Account, you can manage everything in one place. Easily set up direct debit, make payments, submit reads and view your consumption.
Water efficiency
Once your school is all set up and we have your meter reads, we can dive into your goals, review your reports, look for quick wins and make longer term water efficiency plans.
Services to support your water efficiency plans
We can help your school drive down water consumption, save money on your bills and become more sustainable through our Active Water Management services.
Data collection
Devices to help you monitor your water consumption and keep your bills as accurate as possible.
Data analysis
Proactively identify ways your school could use less water.
Efficiency
Save water, money and energy by becoming more water efficient.
Leakage
Detect and address leaks, reducing waste and avoiding unnecessarily high bills.
Contingency planning
What would your school do if there was no water? Be fully prepared for emergencies or supply interruptions.
Compliance
Support with training and legislation around legionella risk management and more.
New connections
New or unused buildings? We can guide you through the process of adding or removing a water supply.
Sustainability is more than a tick box to us
A commitment to a more sustainable tomorrow
We’re committed to making a difference to our local communities and environment, whether that’s through saving water, volunteering with our customers or working with children and young people in schools.
Over the last few years, we’ve run volunteering days in Newcastle, Liverpool and Birmingham.
What our customers say about our soical value events
Going the extra mile for schools
We’re all about supporting the next generation. Our online resource page dedicated to schools contains career advice, eco challenges and water-saving resources to support teachers, pupils and families.
Some recent examples of our work with schools include: