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An award-winning, national water and wastewater retailer with years of experience supporting the education sector across England.

Proud to be your school’s one-stop-shop for all your water and wastewater services.

Right-For-Customers

We support 300,000 customers with their water and wastewater billing and proactively highlight unusual consumption.

Environment
We can help your school reach its goals to become more sustainable and use less water.
School

We promise to deliver social value and organise regular customer volunteering events.

Awards_

We’ve won Water Retailer of the Year three times.

What we do

Water and wastewater support

Water and wastewater support

We’re your one-stop-shop for all support with your school’s water and wastewater services.

Water meter reads

Water meter reads

As standard, we’ll read your water meter twice a year, or we can build more regular reads into your contract.

Account set up and billing

Account set up and billing

We’ll review the way you’re currently billed for your water and wastewater services and offer a solution that works for the way your organisation is set up.

Tailored reporting
Tailored reporting
We provide customised reports to help you understand your water usage and finances. We’ll analyse your data and alert you if your water use increases or we think you might have a leak.
Digital tools

Digital tools

Through our online portal, My Account, you can manage everything in one place. Easily set up direct debit, make payments, submit reads and view your consumption.

Water efficiency

Water efficiency

Once your school is all set up and we have your meter reads, we can dive into your goals, review your reports, look for quick wins and make longer term water efficiency plans.

Services to support your water efficiency plans

We can help your school drive down water consumption, save money on your bills and become more sustainable through our Active Water Management services.

Data collection
Devices to help you monitor your water consumption and keep your bills as accurate as possible.
Data analysis

Proactively identify ways your school could use less water.

Efficiency
Save water, money and energy by becoming more water efficient.
Leakage

Detect and address leaks, reducing waste and avoiding unnecessarily high bills.

Contingency planning
What would your school do if there was no water? Be fully prepared for emergencies or supply interruptions.
Compliance
Support with training and legislation around legionella risk management and more.
New connections
New or unused buildings? We can guide you through the process of adding or removing a water supply.
NWG0045.2 AWM Assets - Product Wheel - V8_AWM Product Wheel - Negative

Sustainability is more than a tick box to us

wave-volunteering

A commitment to a more sustainable tomorrow

We’re committed to making a difference to our local communities and environment, whether that’s through saving water, volunteering with our customers or working with children and young people in schools.

Over the last few years, we’ve run volunteering days in Newcastle, Liverpool and Birmingham.

What our customers say about our soical value events

Going the extra mile for schools

We’re all about supporting the next generation. Our online resource page dedicated to schools contains career advice, eco challenges and water-saving resources to support teachers, pupils and families.

Some recent examples of our work with schools include:

Engaging with tomorrow’s generation: Our sprint at the Young Citizen’s Work Experience Festival

Wave supports Marden High School’s Climate Action Fortnight

Preparing students for career success with mock interviews

We're award winning

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